How to Fix Can’t Sign into Gmail Account

This post lists some solutions that will help you fix the issues of not being able to log in to your Gmail account. Each solution is attached with a detailed guide. The MiniTool software team tries its best to help users solve computer problems, recover lost data, manage disk partitions, backup and restore Windows operating system, edit and convert video formats, etc.

Gmail is widely used to send and receive emails. But sometimes you may not be able to log in to your Gmail account and you don’t know what the problem is. This post lists some common solutions that you can try to resolve and can’t sign in to your Gmail account.

Resolve Gmail Log In or Sign In Issues 1877(698)-1665

Losing access to your Gmail account can be a frustrating experience, especially if it contains important emails, contacts, or other valuable information. However, there are several steps you can take to regain access to your Gmail account. In this article, we will guide you through the common reasons why you cannot access your Gmail account and provide you with a step-by-step troubleshooting guide to help you recover it or you can contact 1877(698)-1665 to get quick help.

Forgot Your Password:

If you can’t access your Gmail account because you forgot your password, follow these steps:

• Visit the Gmail login page and click “Forgot your password?”
• Enter your Gmail address and follow the instructions to verify your identity.
• Google will offer options such as receiving a verification code via text message or email.
• Enter the verification code and create a new password.

Fix 1. Recover Gmail Account and Create a New Password

If you type the correct username and password but cannot log in to your Gmail account, you can try to recover your Gmail account and create a new, strong password. See how to do it below.

• Open the Gmail login page, type your email address or phone number, and click Next.
• You can then click the Forgot my password? button.
• Click the Try Another Way link. Select the account verification method, e.g. Send the verification code to your phone.
• Enter the verification code and continue creating a new, strong password to change your Gmail account password.
• Try signing in to your Gmail account again to see if you can sign in successfully.

Fix 2. Sign into Gmail in a Different Browser or Device

You can try signing in to Gmail in a different browser, on a different device, or using a different VPN/IP. If you can sign in to Gmail in a different browser, you can try the following solutions to fix the issue of not being able to sign in to Gmail in Chrome.

Fix 3. Clear Chrome Browser Caches, Update/Reset Chrome

Web browser issues can also cause Gmail login issues. You can clear the browser cache, refresh or reset the Google Chrome browser to try it.

To clear your Chrome browser data and caches, you can open Chrome, click the three dots icon at the top right, and select Settings. Click Clear browsing data. Select All time rage, check Browsing History, Cookies and other site data, Cached files and images options and click on Clear data button.

In the Settings window, you can also scroll down the right column to find the Reset and Clean section. Click Restore settings to their original defaults to reset Chrome.

If your Chrome browser is not on the latest version, you can update the Chrome browser. Then check if the Gmail issue is fixed.

Fix 4. Temporarily Turn Off Antivirus

Sometimes antivirus software may prevent you from signing in to your Gmail account. You can temporarily disable antivirus programs and firewalls to see if you can access your Gmail account.

Google or Gmail Recovery Tool

We will use the Google or Gmail recovery tool available at accounts.google.com.

1] Did you forget your Password

If you are trying to log in to your Gmail account and the specific error message is that the password is incorrect, then it is very possible that you have forgotten your Gmail password. In this case, you can use the Gmail recovery tool. You will receive a verification code on your registered phone number or alternate email ID.

2] Did you forget the username itself

In case you have forgotten the username, the problem could be even more difficult. In this case, if you remember the associated phone number or alternate email ID, try the username recovery tool at accounts.google.com. You will also need the full name associated with that account.

If you don’t remember these credentials either, you’ll have to ask a person you remember sending an email to in the past and ask them to verify the sender’s email address.

3] Try account recovery

If you are sure you remember the username and password correctly and you still can’t log in, try recovering the account. But before that, make sure you enter the correct credentials. You can recover your account through the Gmail recovery tool whose link is provided above.

4] Make sure your account isn’t suspended or disabled

If you are entering the username and password correctly and still cannot log in, please check the message that appears on the page. If it says your account has been suspended or disabled, you have two options. The first option is to click Request Review. The second option is to complete the support.google.com request form.

5] Check if cookies are turned OFF

If cookies are disabled in your browser, Gmail may not work properly. In this case, you may consider enabling cookies on your favorite browser. Once cookies are enabled for Google and Gmail websites, it should work without any problems.

6] Clear browser cache and cookies

If the cache and cookie files associated with Gmail and Google are corrupted, the website associated with these files will also face problems. In this case, it will be a good idea to delete these cache and cookies files. Don’t worry, they will rebuild themselves once you reopen the website.

7] Change the browser

If you have discovered that the problem is with the browser, changing it will help isolate the cause. It can also serve as a useful solution to temporarily fix the problem. However, if changing the browser doesn’t help either, the real problem has nothing to do with the browser itself.

8] Issue is with 2-factor authentication

If your account uses 2-factor authentication, you’ll need to approve it by texting a code to the phone number on file or the authenticator app. Now, the thing is that most Android phones come pre-installed with the authenticator app. This means that you will not receive an SMS, but will be prompted directly on your phone. Then, you can approve accordingly.

Account Hacked or Compromised:

If you suspect that your Gmail account has been hacked or compromised, take these steps:

• Visit the Gmail account recovery page and select the “I think my account was hacked” option.
• Follow the instructions provided, which may include verifying your identity and reviewing recent activity on your account.
• Change your password immediately and enable two-factor authentication for added security.

Account Recovery Options:

In some cases, you may have set up account recovery options to regain access to your Gmail account. This is what you can do:

• Visit the Gmail account recovery page and choose the “Try another way” option.
• Select the recovery option that best suits you, such as providing a secondary email address or answering security questions.
• Follow the instructions provided to verify your identity and regain access to your account.

Account Disabled:

If your Gmail account has been disabled due to a violation of Google’s terms of service, you can try the following steps:

• Visit the Gmail Help Center and click on the “Contact Us” {1877(698)-1665} option.
• Complete the account recovery form with accurate information.
• Please provide any additional details or evidence that may help prove your identity and explain the reason for the account suspension.
• Wait for a response from the Google support team regarding the status of your account.

Additional Troubleshooting Steps:

If the above methods don’t work, you can try the following:

• Clear your browser’s cache and cookies to resolve any technical issues.
• Try accessing your Gmail account from a different browser or device.
• Make sure you have a stable Internet connection.
• Check if your account has been blocked by your organization or educational institution.

1877(698)-1665

Unable to access my Gmail account

If you can’t access your Gmail account, here are some troubleshooting steps you can follow:

1. Check your Internet connection. Make sure your device is connected to the Internet and try accessing other websites to confirm that the connection is working properly.
2. Clear your browser’s cache and cookies. This can help resolve issues loading Gmail and signing in to your account.
3. Disable browser extensions. Some extensions can interfere with Gmail and cause sign-in problems.
4. Try using a different browser or device. This can help determine if the problem is specific to your browser or device.
5. Reset your password. If you still can’t access your account, reset your password by clicking “Forgot your password?” on the Gmail login page and following the prompts.

If none of these steps work, you can try contacting Gmail support for further help.

In summary, to troubleshoot accessing your Gmail account, check your Internet connection, clear your browser’s cache and cookies, disable browser extensions, try using a different browser or device, reset your password, or contact Contact Gmail Support for further assistance.

Conclusion

If you encounter the error that you can’t sign in to your Gmail account in Chrome, you can try the 4 solutions above to see if the problem can be fixed. If nothing helps, you can contact Google support.

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