Barriers to Unified Communications Adoption

Unified Communications has come a long way since its early inception. As technology advances, features have improved, user experience has been upgraded and adoption has risen. In fact, the rise of the Unified Communications industry is expected to continue into the next decade.

That growth, however, has not come without some challenges that need to be overcome.

Everyone hates change

The transition from legacy systems is often one of the first objections that decisions makers bring up when opposing the implementation of a UC platform. Upgrading from a long-standing telephony system incurs inherent costs both, monetary and in terms of personnel resources.

There are, however, Unified Communications platforms that are making this transition as smooth as possible and we expect that as technology improves, the switch will become even more painless.

More juice is required

Network capabilities often need to be upgraded in order to successfully handle the soaring data needs imposed by a UC platform. However, the shrinking costs of data plans make this needed improvement more cost-effective.

Perceptions

Perhaps the biggest obstacle is the deep-rooted perception that Unified Communications only suit large enterprises. Nothing could be further from the truth, small, medium and large organizations can benefit from the features a UC tool brings to the table. Even unique users, such as remote workers or freelancers, can reap great benefits from Unified Communications.

Regardless of the type of user that you are, the key is to do exhaustive research in order to select the Unified Communications platform that will best fit your needs. Check out our suite of options or get in touch and we will be able to find the right tools for your organization.

To keep up to date with the latest news, trends and opinions on the Unified Communications industry, please check out our blog.

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