Natural Language Processing: The Future is Now
YOU DOWN WIT’ NLP?
Natural Language Processing (NLP) is the interaction between people and computers by way of human “natural” languages via speech or text, instead of using a computer language.
The process includes both interpretation and generation, so a computer will be able to infer all the subtle nuances of a spoken or written query, analyse the sentiment and respond appropriately in similarly natural language.
Eventually, the interaction between humans and computers will be seamless, and soon you won’t be able to tell the difference between person-to-person interaction.
COMPUTERS ARE BECOMING MORE HUMAN, QUICKLY.
Machine learning plays a big role in NLP’s effectiveness as it uses algorithms to get more accurate as the computer is exposed to more data and every interaction. Cloud-based systems have also ensured this learning happens at an accelerated pace. Your computer isn’t just learning from past conversations with one user, it is actually examining patterns in data derived from interactions across billions of devices. This improves the analysis of sentiment and emotion, increases vocabulary, parses syntax and aids translation between languages.
A dream of Silicon Valley since the 1950s, NLP is now at a point where it’s no longer science fiction; it’s already being implemented and changing the way people interact with technology.
TRANSFORM YOUR USER EXPERIENCE WITH NLP
At its core, good UX design enables functionality by communicating the needs of the user to the computer with as little friction as possible. However, any interface that requires user navigation (no matter how slick), diminishes speed and ease of use.
In a perfect world, none of this needs to exist.
With NLP, you can leverage the power of data-informed design through conversational interfaces. The landscape of human-computer interactions has changed and you better not miss this train to delivering an awesome user experience.