What To Do If Your StubHub Ticket Turns Out To Be Fake
Addy Baird

While StubHub does a nice job of ensuring the tickets you buy (at resale markups) are likely to be real, the fact that major events are partnering with them is problematic. Sure, every ticket I’ve bought from them has turned out to be real, and I’ve gotten some good deals on normal stuff (regular-season baseball tickets, mostly, where season ticket holders were just selling off games they weren’t planning to attend and I paid less than face), most of the time it encourages “brokers” to buy up tickets to in-demand events and sell them at insane markups. See: 2016 World Series, where once I got into the purchase site (I got out of the waiting room quickly…all luck), I could see tickets disappearing from the original purchase option and then showing up on StubHub for 5–600% more *immediately.* These weren’t season ticket holders who bought a ticket or two more than they would use and sold them for just enough over face to cover their flight, these were bots planning to buy and resell tickets at insane markups. I ended up having to pay 3x face (after waiting for sanity to regroup) because I couldn’t add seats to my cart faster than the bots could.

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