We see all around us the evidence that science works. For many years there has been an effort to apply scientific thinking to management. In organisations managers attempt to define and spread ‘best practice,’ which seems to offer certainty about the correct procedures to follow. In this article I consider why using terms such as best practice is bad practice and suggest an alternative approach which could help to navigate the complexities of organisational life.

Introduction

Using Google n-gram shows that the expression best practice became popular from 1910 until 1930, when Taylorism and scientific management were at their peak…

Daniel Thornton

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