Work Ethic: Are we mindless when we’re intent?
Working in the food industry, things get a little bit hectic, offering samples, taking orders, and bussing tables. Not to mention being in charge of all that.
So I can understand my boss’s chagrin when the guests were getting the best of us, critiquing messy tables and charging for refills. But when I deliberately was trying to shut the damn garbage door and was already being bagged upon for wiping the tables too wet, he sorta just jumped at me, in the middle of his conversation.
“Okay, don’t bang it like that. Think and just shut it softly like this, alright? Jeez, Archila.”
Now for those of you who know me well, you’ll see where this is going. I started weeping to myself, not so much because he contested, but more so because he didn’t realize it himself. He has no idea that I have shit in my life too! Not just in work!
Even before today’s debacle, I’ve been obsessed-slash-intrigued with the concept of changing gears once you’re in a professional environment.
According to my Intro to Writing for Media professor, Candice Larson, a character in a film or T.V. Show is truly compelling when they are shown three-dimensionally. What she means by this “3-D” is that we as characters in our own lives react to things differently in public than to our close ones and also, in private.
That’s exactly what it is! Public, personal and private!
So let’s take it a step further. Something private happens and you talk about it with your personal family. That’s personal. But when you’re at work, you’re expected to serve as a robot for the greater good of the customers, that the process itself is inadvertently developed to make you forget about your dilemma in the first place!
As I was fighting to hold back tears, from peripheral vision, I see my coworkers, the veterans and noobies, maintain this calm eye contact, smile and conversational tone.
“If you can just sign me your autograph, Mr. Barry, I’d truly appreciate that.”
Sure, I found myself saying those same words to both regulars and adventurers, but surely, they must have some scramble of a thought buzzing through about their craniums.
And yet, they don’t show it! As if emotional release is simply a crime!
I both pity and envy my coworkers. They have the moxie to not only hold back speaking their mind but even prevent showing the very glimmer of pensiveness. How dare they!
ASAE, or The Center for Association Leadership, says that if a leader of the workplace dominates the usage of the five pillars of emotional intelligence:
Most likely, the office or domain will be a much more coercive force against competitors “for the good of the people.”
Hopefully, my generation can realize that before I let loose the waterworks and make all the sandwiches soggy.