COMBATTING STRESS IN THE WORKPLACE

April is Stress Awareness Month, and there’s a lot of stress to be aware of. As if the trauma of the COVID-19 pandemic hasn’t been enough, this year there seem to be more sources of stress than at any time in decades.

According to a March survey, 87% of Americans say inflation-driven price increases in gas, groceries and energy bills are a significant stress factor. Eight in 10 flag Russia’s invasion of Ukraine as creating more stress in their lives; 69% fear we stand on the brink of World War III. Nearly three-quarters (73%) say they feel overwhelmed by the number of crises facing the world right now.

Even amidst global turmoil and economic pressure, the workplace remains a major source of stress. A Korn Ferry report found that two-thirds of professionals feel more stress at work than they did five years ago. And for many, the boss is the largest contributor.

How should organizational leaders respond? A comprehensive report by the American Heart Association CEO Roundtable offers a series of recommendations to reduce job-related stress risk factors and create an emotionally healthy workplace.

For starters, employees need a manageable workload, along with the flexibility and control to complete the work as they choose. Retailer Macy’s, for example, gives employees in their stores and distribution centers direct access to their schedules, allowing them to swap shifts with colleagues and set schedules that work best for them.

Workers with clearly defined roles and responsibilities are more likely to thrive, especially when organizational objectives and policies are frequently and clearly communicated. Companies like ADP communicate openly through leadership blogs, allowing employees to share comments on workplace issues that matter to them.

Leaders can play a critical role in reducing the stigma around mental health challenges and encouraging people to be open when they need help with stress. At Booz Allen, the CEO and other senior executives sponsor an annual Emotional Wellness Symposium where they talk about their own mental health journeys, creating a positive, supportive environment for the entire company. Leaders at J&J regularly report to employees about progress on mental health goals through town halls and other events.

These efforts build on robust mental health support services that many companies offer. They show that leaders who are empathetic, open and responsive to employee needs can leverage these programs to create workplaces where people feel safe, valued and protected.

Stress Awareness Month offers an opportunity for business leaders to extend that open dialogue, address job-related stress risks and ultimately build a healthier, happier and more productive workforce.