Dave Mitchell – Medium

Dave Mitchell

Dave Mitchell

My Holiday Wish: Celebrate Your Battle

It’s embarrassing. For eleven months of the year my travels are so extensive that I rarely turn on the television. I completely lose track…

Dec 23, 2016

My Holiday Wish: Celebrate Your Battle

Dec 23, 2016

Dave Mitchell

This is Your Last Warning: How Committees Communicate (A Parable)

On a recent “wander and ponder” (e.g. hike) with the Boone Dog, we happened along this sign.

Jul 7, 2016

This is Your Last Warning: How Committees Communicate (A Parable)

Jul 7, 2016

Dave Mitchell

Your Favorite Memories May Just Be the Greatest Threat to Your Happiness

I have an odd relationship with Facebook. Maybe you do, too. I think it must be a lot like my parents’ relationship with each other. They…

Jul 5, 2016

Your Favorite Memories May Just Be the Greatest Threat to Your Happiness

Jul 5, 2016

Dave Mitchell

Service Excellence Begins with One Important Attribute

As I travel the globe discussing the customer experience with companies and associations of all sizes, I am repeatedly asked one critical…

Jun 30, 2016

Service Excellence Begins with One Important Attribute

Jun 30, 2016

Dave Mitchell

No Visitors Allowed — A Haunting

The lovely bride and I moved from the mountains of Colorado to the vineyards of Eastern Washington about six months ago. Our new home is…

Jun 23, 2016

No Visitors Allowed — A Haunting

Jun 23, 2016

Dave Mitchell

Twenty Lessons I’ve Learned in Twenty Years of Educating People

With all apologies to Esquire magazine for blatantly ripping off their idea, here are just a few of the hard earned lessons I’ve learned…

Jun 22, 2016

Twenty Lessons I’ve Learned in Twenty Years of Educating People

Jun 22, 2016

Dave Mitchell

Customer Experience: The Head and the Heart

It was a day that epitomizes why my lovely bride and I frequently travel to Healdsburg, a sleepy little village nestled in the middle of…

Jun 15, 2016

Customer Experience: The Head and the Heart

Jun 15, 2016

Dave Mitchell

The Customer Experience — Mumford and Sons Style

Walla Walla, Washington, the sleepy town near which my lovely bride and I moved a few months ago, generously lists its population at 30,000…

Jun 10, 2016

The Customer Experience — Mumford and Sons Style

Jun 10, 2016

Dave Mitchell

A Daunting Journey to Baggage Claim Six

She was clearly confused. Before boarding even began, she had tried to walk out onto the tarmac of Pasco Airport. Only the impressive foot…

Jun 9, 2016

A Daunting Journey to Baggage Claim Six

Jun 9, 2016

Dave Mitchell

Three Things About People that Scare Me

As I travel around the world, I am afforded many opportunities to observe human behavior. Mostly, I enjoy people. However, there are three…

Jun 1, 2016

Three Things About People that Scare Me

Jun 1, 2016

Dave Mitchell

Dave Mitchell

Award winning speaker/author with a Laugh and Learn approach to better leadership, increased sales, & improved relationships.

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