Steps for DeepCloud AI KYC System
If you have whitelisted for KYC and received an invitation, then please follow these steps for a successful KYC (Know your customer).
Step 1. Go to the link we have provided in the email to register to DeepCloud AI KYC System.
Step 2. Once you register with email and password it will send you email verification. Look for it in your inbox / spam / or junk folder and verify it. We verify your email address to make sure all future communications with you happen successfully.
Step 3. Login to the newly registered account with KYC System using your email and selected password. Fill in your address and other details as asked on the screen and click submit.
Step 4. On the next screen, upload three specific documents listed on screen. Please make sure you have selected dropdown options and matching expiration date.
Note: For some National ID’s like Aadhaar card if there is no expiration date then fill in 01/01/2020.
For all your documents:
· File format must be either JPEG or PNG. PDF cannot pass through facial comparison.
· Clear photo and good quality image within 5MB limit.
· Selfie should be clear without any glares (i.e. light reflection) especially if you are wear eye-glasses
· Both ID document and selfie must be uploaded in an upright direction
· For selfie, make sure that you face the camera and not taken at an angle.
It will take couple of minutes if Internet connection is slow and files are big. But if it is taking more than 5 minutes then you can logout and try 1 or 2 times at the most. Otherwise contact our friendly team member at Telegram channel. They will be happy to answer your questions. In some cases, system is unable to match your ID picture with your selfie, and that’s why it will keep rejecting it. You can try taking another selfie and try one more time, but don’t try more then 3 times at the max.
Once you see above “Thanks for Registering” message then your KYC data upload session was successful. Nothing else is needed at this point.
You will also get above message in your mail to confirm that uploading part went well. After this wait for public announcements on Telegram channel for next steps.
Thanks for your support for DeepCloud AI. We appreciate your interest in our project and Team is working hard to make it a successful project.
In case you don’t get any verification email after Step1 (registering for KYC):
In some cases, you won’t see this verification email as your email server is not allowing any emails from our domain (deepcloudAI.com). Please check your spam/junk folder and if needed whitelist our email address (kyc@deepcloudai.com).
Here are some good resources that explain how to whitelist emails:
If you have any further questions or need help, contact us on our Telegram Channel: t.me/deepcloud_ai
Please note that at no point we will ever ask your password, bank account number, bank password or PIN, telephone number or your pet name etc. We don’t need those security questions. Last week some people got phone calls stating that they need your information so you can get your KYC done. If you receive any such calls with someone claiming they are from DeepCloud AI and need such details to get your KYC done, then please hang-up the phone, they are a scam artist. And contact our friendly Team on Telegram. We are only one question away and will help you protect your valuable hard earn valuable assets. Please don’t fall into easy scammers traps. Keep your eyes and ears open and ask questions when not sure what to do.
Invisible Hands
DeepCloud AI Team
Join DeepCloud AI’s every growing Community:
Official Website: https://deepcloudai.com
Telegram: t.me/DeepCloud_AI
Telegram ANN: t.me/DeepCloudAI_ANN
Twitter: twitter.com/DeepCloud_AI
Linkedin: https://www.linkedin.com/company/deepcloud_ai/
Email: enquiries@deepcloudai.com
