AI Startup: Slite’s Efficient Company Knowledge Base
Repetitive and tiresome busy work is something company teams have grown all too familiar with, and a tremendous amount of them emerge due to unorganized knowledge bases that require teams to endlessly browse for data that may even be outdated or contradicting.
In hindsight, even the least properly managed knowledge base might be better compared to the traditional ways of keeping company information in disparate places, whether in emails, forum discussions, or stored by service desk agents. However, in the very fast-paced workplace culture we often encounter now, peak management efficiency doesn’t sound too much like a bad idea.
Proper company data management is what Slite, the company founded by Christophe Pasquier behind an AI-powered collaborative company knowledge base with automated creation and management features with the same name, aims to offer company teams.
Modern Solution to Company Knowledge
Slite isn’t the first company to view an efficient and organized knowledge base as the secret ingredient to a well-polished company team. Some companies still go with the traditional route of manually creating and managing their knowledge bases, with designers, writers, and data analysts working the extra mile.
A more manually controlled and managed knowledge base might be the right way for some companies to operate. However, with the modern workplace culture seemingly demanding more versatility from its employees, the extra time usually spent navigating through traditional knowledge bases can be used by employees to develop more skills. This is why several companies, like Atlassian with ‘Confluence’, have started delving into less time-consuming and resource-draining solutions to an efficient knowledge base.
Innovative centralized knowledge bases nowadays can come in the form of cloud-based or web-based systems with features such as document and task management, synchronous editing between team members, and so on. The main goal of these knowledge bases is to have one place where teams can create, access, and manage company information easily without the hassle of jumping from one resource to another.
Slite’s knowledge base ups the ante by not only being centralized and structured with a low learning curve but also by providing AI-powered features formatted for company teams to use right away without the need for them to build much more.
Simple but Capable
The Slite knowledge base is essentially a collaborative workplace compatible with company teams who work remotely and asynchronously. The base provides a specific space for general company information it calls “Company wiki.” Teams can share information on communication, principles, operational details, and anything deemed generally essential for team members to know.
The base also has sections for meeting notes, employee handbooks, onboarding lists, and product processes, as well as objectives and key results (OKRs), visible and easily accessible to team members based on user permissions and access.
By being AI-powered, Slite provides automation, reducing the amount of time team members would usually use intervening with knowledge base processes. Slite can answer employee questions based on all the company information that lives in the base with its AI assistant, Ask. Employees can skip the process of searching and browsing through endless documents to get the answers they need.
Ask is meant to understand the intention behind a team member’s question and find relevant passages to the question even if there are differences in wordings. Ask provides synthesized answers along with a list of sources, so it’ll feel like Ask is a smart teammate employees would usually go to for help.
Slite also provides a writing assistant for team members with the aim of making documents more accessible for everyone. The assistant can translate documents, fix spelling and grammar, shorten, simplify, and summarize documents of any length, as well as change the tone of writing.
Slite gives employees the opportunity to complete their work from start to finish in only one stop, all while avoiding burdensome and repetitive work processes. Whether still brainstorming and discussing problems or already at the stages of finalizing documents and onboarding customers, Slite aims to be the place for company teams.
Slite, backed by Y Combinator, went through its series A funding led by Spark Capital, which amounted to $11 million. The company has raised a total of $15.4M following the series A and its seed round of $4.4M led by YC and Index Ventures.
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