Taqtile News: Manifest Launch & The Q Arena

I’m happy to be able to share some exciting developments that have taken place here at Taqtile since my last post!

First, today we are launching Manifest. Manifest is Taqtile’s HoloLens solution for compliance, inspection, and field service. It is a Holographic/3D solution for hands-free authoring of step-by-step instructions with content (video, pictures, voice notes, model attachments, etc.), and it allows users to perform inspections, maintenance, and other complex tasks. The goal of Manifest is to provide a robust platform to assist workers to execute and learn complex and sophisticated actions.

Manifest was created in partnership with Microsoft’s Public Sector team. Though the applications of the solution are countless, there are four primary user roles that this summary will address: training, operation, inspection, and authoring. I’ll walk you through them, using the example of a United States Air Force jet engine mechanic.

An early Manifest storyboard.

In the United States Air Force, jet engine mechanics are not permitted to use operational airplanes for training or continuing education purposes. While some bases have training engines available, they may not match the actual aircraft engines they will be called upon to repair. Others may only have access to the information available in manuals and other supporting documentation to learn from, and often after initial training, mechanics only hands-on experience is when they must perform maintenance tasks on operational planes that are in service.

Manifest allows maintenance technicians to follow step-by-step training instructions and get hands-on practice with either a physical training engine or an entirely virtual 3D holographic engine. This means that jet engine mechanics can view the engine up close and practice the physical motions that will be required for engine repairs, building muscle memory, improving efficiency and confidence, and ultimately resulting in better repair outcomes.

The benefits of Manifest extend to the field, where technicians can use it to walk them through a job start-to-finish. They can access a work order system supported by Microsoft Dynamics, which they can filter by tags such as location (integrated with Taqtile’s HoloMaps™ platform to show exact, real-world location) and expertise. A mechanic in the field can select an appropriate job from the work order system, and will be provided with step-by-step instructions (overlaid on the physical equipment) on how to complete the job, which they can check off as they complete each task. This solution improves efficiency, as the technician no longer needs to “swivel chair” between the engine and the laptop & paper manuals used to ensure procedural compliance; it all happens within Manifest.

The instructions can include media such as video, audio, and images, and can link to external information sources as well as 3D models of the equipment’s “digital twin” and sub-parts. For example, rather than having to rifle through a binder to find the appropriate Material Safety Data Sheet, the mechanic can access it directly from the relevant step in the tutorial. The technician also has the ability to attach new content — for instance, to show the inspector that an engine part needs to be replaced.

The inspector function allows a supervisor or compliance technician to review the mechanic’s work, ensuring that it was done properly, and empowers staff to conduct pre-flight inspections. Within the U.S. Air Force, this is a mandatory process. The inspector can bring up the job completed by the technician, and can walk through step-by-step to ensure that everything was executed properly. It also allows the inspector to flag any issues that need to be addressed before the job can be approved. Manifest links to back-end inspection systems (like CGI Tempo), allowing the inspector to reference specific rules and regulations when flagging issues. The inspector can even record new video/audio content demonstrating the concern to aid the technician with making necessary alterations.

While jobs in Manifest can integrate and utilize existing content, an author doesn’t need to have anything but an internet connection to create a job. Manifest allows an author to create a tutorial or job from start-to-finish, including recording bespoke video and audio content, and taking pictures. All of the data for the job sequence is stored in Microsoft Azure (IaaS), including all associated media and attachments.

The pre-Manifest scenario was inefficient, manual, and disconnected. The 2D airplane and engine schematics included in training and tutorial documents were frequently insufficient and unhelpful — a close-up diagram of an engine part neglects to show the location within the engine, or even within the airplane, or a larger engine schematic is unable to show the location of two important components simultaneously. Manifest enables instructions to point to the exact position of a part or fastener in a volumetrically accurate way.

We are launching Manifest V1 to select customers for pilot deployments. For more information on the pilot, please reach out to us at info@taqtile.com, or to a Microsoft account rep.

We are also happy to announce our recent project with The Cleveland Cavaliers, The Q Arena HoloMaps Experience. The application is a virtual holographic walkthrough of the proposed renovations to The Q Arena. It allows the executives, sales managers, and partner managers to present the renovation plans to stakeholders such as investors and local government officials, earn buy-in.

The Q Arena HoloMaps Experience.

The Q Arena HoloMaps Experience allows stakeholders an unprecedented understanding of the plans for, and status of, their investment. The holographic tour consists of a virtual model of the arena situated in a 3D map of downtown Cleveland. This allows project stakeholders to visualize the full scale of the renovation, which includes a significant upgrade indoor square footage and common space. As the host guides participants through the experience, walking them through various areas like the new restaurants and the upgraded suites, images and architect’s renderings are displayed using a volumetric highlight of the relevant space within the 3D building model. This provides a vivid picture of the area being discussed, its location in the arena, and what it will look like upon completion. Without The Q Arena HoloMaps experience, a stakeholder would be unable to see how The Q will fit into the city around it, and would have to piece together an incomplete picture from renderings and 2D images.

We will be showing off these solutions and more at several upcoming events:

We hope to see some of you there, and show you our work firsthand.

I am very proud of what we have accomplished in these past few months, and excited to be able to share even more in the weeks to come.