I totally agree, to those residents who do choose to attend council meetings they’re often the main…
Matt Clack

Thinking about the practice of democracy support officers.

There are two main roles I think.

The first is citizen facing and, as you say, the DSO acts as a guide or navigator, almost an advocate for people coming into contact with the formal process of democracy.

The second is councillor facing and this should be a therapeutic relationship — advice, counselling etc. Our role is to help politicians to be the best that they can be.

I think there is plenty of scope to redesign the DSO role around these two roles — what do you think?

Of course there is always the default robot option: “constitution says no” (some people do prefer that).

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