Manuel BreschiThe agent of biased changeThe word change has gained a lot of positive momentum in recent years, from something that will inevitably happen and we need to prepare…May 4, 2020May 4, 2020
Manuel BreschiThe substitute competitionOn a Product Managers #Slack group, a participant asked the following question:Feb 28, 2017Feb 28, 2017
Manuel BreschiThe future of Oracle Siebel 2017? In the cloudsIn my home country there is a common saying that goes like this: “there’s no two without three”. This year I attended Oracle Open World for…Oct 2, 2016Oct 2, 2016
Manuel BreschiWhy Oracle Siebel CX sucks for end users?End users hate Siebel, period. They started hating it when it disrupted the way they work, when it was used as a tool to gather more data…Sep 8, 2016Sep 8, 2016
Manuel BreschiWill #ThirdPartySupport be disrupted?Rimini Street CEO, Seth Ravin, said the Oracle court case was a ‘watershed moment’ for the third-party support industry. I agree, but for…Aug 21, 2016Aug 21, 2016
Manuel BreschiHow to own your corporate CRM Business processesNext September will be full of events and innovations for all the Oracle Siebel customers out there. On the 5th and 6th of the month, an…Aug 21, 2016Aug 21, 2016