Dr Urvashi SharmaMind the gap: what national parks, gardens and museums can teach us about digital service designFrom standing confused in an unstaffed hospital reception at my most vulnerable to engaging with helpful staff at UK national parks…3d ago3d ago
Dr Urvashi SharmaHand over with care: the team-centric approach“You hand over to the team, not just to an individual taking over your role”Oct 51Oct 51
Dr Urvashi SharmaCase studies in user-centred research: understanding complex phenomenaQualitative research series (method-specific)Sep 30Sep 30
Dr Urvashi SharmaCan ancient wisdom guide user-centred design?How can Kabir’s dohe help us see and understand the world of designing products and services differently?Sep 28Sep 28
Dr Urvashi SharmaThe role of research philosophy in defining methodologyQualitative research seriesSep 19Sep 19
Dr Urvashi SharmaThe 4 pillars of quality assurance in qualitative researchQualitative research seriesSep 15Sep 15
Dr Urvashi SharmaUsing online discussion forums for longitudinal research: the case of electronic health records…Part 3 of 3Sep 9Sep 9
Dr Urvashi Sharma7-step approach and key questions to consider when using online dataPart 2 of 3Sep 9Sep 9
Dr Urvashi SharmaUsing logic models as agents of system thinking in service designFirst, a bit of background on how I came to discover logic models!Aug 27Aug 27