Published inBootcampWhen Smurfs Got Smarter: AI-Led Digital TransformationBecause even in a mushroom village, legacy systems can fail, and data overload is real.May 7May 7
Published inBootcampUser-Centred Design: 10 Powerful Lessons from CartierA moment of wonderMay 51May 51
Published inBootcampThe AI chasm: who gets ahead and who’s left behindExploring the AI literacy and access divide shaping our futureApr 181Apr 181
Published inBootcampDesigning beyond bordersDesigning for those who carry history, mistrust, and reason to resist.Apr 5Apr 5
Published inBootcampAI Literacy For Service Designers: What You Really Need To KnowI’ve got some news for you. You’re already an AI user.Mar 284Mar 284
Published inBootcampTransitioning from User Research to Service DesignA natural evolution or a big leap?Mar 19Mar 19
Published inBootcampLessons from Tolstoy’s War and Peace on leadershipin service design, and human-, user-, and planet-centric designMar 21Mar 21
Published inBootcampIs Bracketing Even Possible in Phenomenology?Spoiler alert: Not entirely. But that doesn’t mean we shouldn’t try.Feb 2Feb 2
Published inBootcampWhat upcycling a discarded door taught me about service and product design“What on earth will you do with that wreck?”Jan 25Jan 25