Quality Customer Experience content that’s worth reading.

Make some tea, clear your schedule and binge-read these, or savour one a day during your morning reading – up to you.

Thanks for reading! This list is by no means exhaustive; I continue learning new things about CX every day and I need your help in discovering great content and organising it here. ♥︎ If you believe in sharing knowledge and would like to contribute:

Recommend an article! Tweet content you’ve written or loved @dianesalimkhan to get it added. You can also use the responses below to suggest new categories or edit existing ones.

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