What It Takes to Run a Happy Team
We’re fortunate at EPS Family to have dedicated team members who love what they do. Still, it takes a group effort to ensure that our team remains happy and fulfilled in their jobs. Happy team members are able to contribute more fully to ideas and stay better focused on projects. Multiple studies have shown that monetary incentives may appeal to job seekers, but a decent paycheck alone is not enough to keep your team productive. That’s why we’d like to share with you what we’ve learned about what it takes to run a happy team.
There may not be an “I” in team, but…
Many leaders have stated the tired cliché that there’s no “I” in team when trying to motivate and individual member. But, there are three “I”s in individuals, and that’s what your team is made up of. So, don’t forget to pay attention on an individual level when working to motivate your team. You can’t always take a one-size-fits-all approach to building morale. Instead, listen to the individuals on your team. Pay attention to what drives them in their work. When you start neglecting the people who make your business successful, the whole team’s productivity suffers.
Part of keeping the individuals on your team happy is making sure they are in the right position. People grow and change, and the tasks a person was originally hired to fulfill may no longer be enough. In fact, they may have picked up an entirely new skillset from working with your team. Don’t be afraid to make some changes as your team members grow and learn.
Never make a task dependent upon one person
As mentioned above, team members grow and change, and as that happens, the team itself grows and changes. In order to roll with the punches, your team needs to have multiple people trained in each task. Why? Just imagine this scenario: You have an excellent administrative person who handles all your sales accounts and passwords. But, that person accepts an opportunity that allows them to move closer to their own personal career goals. If no one else knew the passwords or even how to make changes in those accounts, you are going to lose major time as you retrain someone.
But, if you already had someone trained to handle those tasks when said administrative person is sick or leaves altogether, your team is prepared to handle those changes. Even if you need to hire someone new to fill the position, the tasks are being handled and someone is capable of efficiently training the new hire. Cross-training keeps everyone on the team happier because they know they are not essential to a specific set of tasks, giving them the chance to grow, and because the rest of the team feels confident that their goals will be met regardless of the changes made by other team members.
Recall that members of your team have personal lives
Some managers ask individuals to keep their personal problems outside the office, but realistically this is an impossible task. If a person on your team is experiencing personal hardships, it will show in their work processes. People can’t simply leave their emotions at the office door. Instead, make it clear to your team that if they are experiencing issues that affect their work (whether at the office or at home) it is acceptable and even necessary for them to make their team leader aware. They don’t have to share personal details, but they do need to work out a solution that allows the team to continue in the best way possible, perhaps by reorganizing how tasks are handled across the team until the affected individual is able to return to their usual level of productivity.
Enterprise Productivity Software (EPS) allows your team to stay in contact at any time and place. Give your team an easier way to implement these best practices by starting your free trial of EPS with task sharing, project planning, and instant messaging with emojis.
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