Annual Report 2017

The Ombudsman launched her Annual Report for 2017. Concerns about transparency in the EU administration accounted for the biggest proportion of the Ombudsman’s cases (20.6%) in 2017.

The year also saw the number of complaints rise again due mainly to increased visibility of the office.

In 2017, the Ombudsman’s interventions led to progress in several areas, including Commission Expert Groups being made more transparent, the Code of Conduct for Commissioners being tightened; and the conflict of interest rules for Special Advisers improved.

The highest number of complaints came from Spain, followed by Germany and Poland. The highest number of inquiries opened came from Belgium.

The Ombudsman also launched a Fast-Track procedure for handling access to documents complaints and hosted the first ever EU Award for Good Administration, handing out prizes in seven different categories.

The complete Annual Report 2017 is available here.