PinnedEclipse AIWhat is Customer Experience (CX): From Understanding to ImplementationWhat is Customer Experience (CX): From Understanding to ImplementationSep 19Sep 19
PinnedEclipse AICustomer Feedback Survey Ultimate GuideAre you letting the game-changing insights from your customers slip through the cracks? Discover how mastering the art of customer feedback…Mar 7Mar 7
Eclipse AIVoice of Customer Program: Your Key to Customer DelightUncover the secrets of your customers’ hearts! This guide explores the power of the Voice of Customer Program and shows you how to leverage…Aug 15Aug 15
Eclipse AIWhat is Brand Perception? The Art of Brand Image ManagementUnderstand how your audience views your brand by leveraging customer feedback, social listening tools, and sentiment analysis.Jun 3Jun 3
Eclipse AIHow to Measure Brand AwarenessSavvy marketers!! Measuring brand awareness can seem like a daunting task, but with the right strategies and tools, you can effectively…May 27May 27
Eclipse AIHow to Increase Brand Awareness? 9 actionable tipsIf people aren’t familiar with your brand, they’re less likely to buy from you. Dive into our guide to learn how to boost your brand…May 24May 24
Eclipse AIMastering Brand Awareness: Strategies to Make Your Brand UnforgettableIf consumers don’t know about your brand, they’re unlikely to consider purchasing from you. Discover how to increase brand awareness and…May 21May 21
Eclipse AIWhat is the most direct cause of customer loyalty: Unveiling the Secret Sauce55% of customers trust companies less than beforeApr 17Apr 17
Eclipse AIOmnichannel Strategy for Enhancing Customer LoyaltyCustomers engage with brands through a myriad of touchpoints, from social media and online shopping to in-store visits and customer service…Apr 8Apr 8
Eclipse AIWhy is Brand Loyalty Important? A Comprehensive Guide to Cultivating Lasting RelationshipsGet closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.Apr 4Apr 4