An AI is an AI but a free stuff is a free stuff

Egor Kotkin
Sep 1, 2018 · 1 min read

Just finished a rather long correspondence with an iTunes Customer Support representative named Shannon (dodged a pronoun bullet, huh).

It was on 33,3% satisfying in terms of a customer experience but otherwise a very nice talk.

Naturally I felt like to conclude this interaction on a good note but simultaneously I got a bit suspicious.

So I replied to the Shannon’s concluding my ticket email thanking for being nice and added: I really hope I didn’t talk just to AI ;-)

But of course I didn’t got suspicious. It is my idea of a good note. Nothing better than to finish any serious conversation with a joke to a complete stranger.

But I didn’t get to finish with a joke after all. Shannon replied: ‘You’ll be glad to know that I’m a human!’

Actually Shannon I might’ve been more excited if you were an AI. I mean to contact an AI (which means Any kind of Intelligence if you’re working in the Trump administration) of a past Turing test level in 2018 would’ve been pretty amazing 🎉

And I got a 3 movies to rent for free for my concerns about humanity of Shannon’s nature I believe. Either those or there’s some cunning AI I’m dealing with. Still a fine way to put things at rest. Yep, 3 movies did the trick. Why not? It was a small issue to begin with.