Emily MacLoudHow might we help Law Centres better manage demand so that all clients can receive an appropriate…At Law Centres Network, we’ve tried tackling demand management in several ways. This article sets out what we’ve done and why, what’s…Jan 14, 2022Jan 14, 2022
Emily MacLoudinThe Digital FundEarly and oftenRecently we were asked a question that gets to the heart of one of the biggest barriers to making new things: why don’t we wait until a…Jul 6, 2021Jul 6, 2021
Emily MacLoudinThe Digital FundLaw Centres Network: Lessons learned so farThroughout lockdown, the team at South West London Law Centres (SWLLC) has been busy. Not only were they recognised in the Best…Oct 9, 2020Oct 9, 2020
Emily MacLoudinThe Digital FundAdapting best-laid plansLaw Centres Network, like many other charities, have adapted their plans to cope with the current crisis. Thanks to the enthusiasm and…May 5, 2020May 5, 2020
Emily MacLoudUX Research. Tailoring the method to your problem space.As part of the Research and Development Lab at ICLR, a major component of the work we are undertaking relates to our users. We are putting…Nov 22, 2019Nov 22, 2019
Emily MacLoud“Sometimes dark times can be illuminating”Below are a few musings from day 2 of Law Centres Network Annual Conference: doing justice in dark times. As I reflect on the few sessions…Nov 8, 2019Nov 8, 2019
Emily MacLoudE-justice technologies and the potential rise of “justice bots”There has been a lot of talk about Artificial Intelligence and the legal system. Indeed, at the inaugural Online Courts Forum that took…Dec 12, 2018Dec 12, 2018
Emily MacLoudIs cognitive computing the future of Brazilian Justice?Back in 2008, Brazil reached the fourth place in the world in the production of paper. This was the impetus behind the 100% Digital…Nov 2, 2018Nov 2, 2018
Emily MacLoudInnovation in the justice spaceAcross Canada, technology is disrupting the way justice is delivered. Given Canada’s progressive stance on a number of issues, it is no…Sep 25, 2018Sep 25, 2018
Emily MacLoudAccess to Justice gets a faceliftJustice Connect, an Australian charity dedicated to connecting people with legal help, has designed a new online intake tool that helps…Sep 20, 2018Sep 20, 2018