Using Your Chatbot to Share Important Updates About the Coronavirus / COVID-19If your institution doesn’t already have a web page dedicated to information on the coronavirus/COVID-19, odds are that you soon will.Mar 10, 2020Mar 10, 2020
New Podcast on Academic Advising, Student Success, and ChatbotsI recently had the opportunity to be a guest on the Adventures in Advising podcast. Hosted by Colum Cronin, Senior International Officer…Feb 24, 2020Feb 24, 2020
Trusting Your ChatbotThe story of digital transformation in higher education is one of trust and perception.Feb 11, 2020Feb 11, 2020
Getting Digital = Innovative Technology + Organizational CultureMy final higher ed event of 2019 was the UPCEA Marketing and Enrollment Management Seminar (MEMS). Billed as “the premier event for…Dec 12, 2019Dec 12, 2019
Reflections from the AACRAO Strategic Enrollment Management Conference 🤖 #SEM19This year’s AACRAO Strategic Enrollment Management (SEM) Conference was filled to the brim with sessions, insights, and networking…Nov 8, 2019Nov 8, 2019
Update: Moving back to the USJust a quick life update. We’re moving back to the United States in April. It’s been a big decision for sure as we’ve made a lot of great…Feb 19, 2019Feb 19, 2019
Ownership and capability: navigating technology within a high tech, high touch university…Why don’t more people like their university’s student information system (SIS)?Jan 8, 2019Jan 8, 2019
Trying to come up with a nuanced view of ‘Value for Students’It seems that everywhere you look, there’s an article about ‘the student experience’ or ‘adding value for students.’ The polarization that…Oct 22, 2018Oct 22, 2018
Internal University Communications: Expectations and Responsibility 🎓 ✅ 📱If students aren’t reading your emails, finding out about events (or other important things) via social media, or engaging with buried…Sep 24, 2018Sep 24, 2018
10 Reasons to Go Digital with Your Course MaterialsWhen I was a college student, there were times when I skipped out on buying a required textbook for a course. Finances were always tight…May 23, 2018May 23, 2018
