World’s Largest Airport Flies High with GIS

Web GIS Delivers Efficiency, Safety, and Customer Service

Hartsfield-Jackson Atlanta International Airport in Georgia handles 250,000 passengers per day and manages 200 terminal gates, five runways, 115 taxiways, 16,000 slabs of concrete, 25 miles of underground fuel lines, and more than 18,000 airfield lights. The GIS professionals at the airport serve a mobile workforce, decision makers, contractors, and the public. Taking advantage of the entire ArcGIS platform helps them with their mission of supporting the success of the organization.

“Web GIS has transformed our team from map makers to solution providers, allowing us to be agile, responsive, meeting the needs of a 24/7 workforce,” said David Wright, the airport’s GIS manager.

Implementing ArcGIS as a web GIS means that the team has data on-premises and in the cloud to ensure business continuity and takes advantage of apps and capabilities in the ArcGIS platform to empower everyone in their organization, anytime, anywhere, and on any device.

The GIS staff in this example cites the use of Collector for ArcGIS, Operations Dashboard, Web AppBuilder, ArcGIS Pro, and Explorer for ArcGIS to support the work of maintenance workers, supervisors, engineering staff, general managers, inspectors, contractors, and passengers. ArcGIS capabilities such as 3D and spatial analysis enable them to deliver actionable and trusted results.

Using the 3D capabilities in ArcGIS to manage tree trimming at the airfield helped the airport earn a perfect score on their most recent FAA (Federal Aviation Administration) safety inspection.

“The success of this project inspired us to reimagine the entirety of our airport in 3D. This doesn’t have to be limited to airports,” said Wright. “3D is where we live and it’s for us all,” he said.

You don’t have to be the world’s largest airport or even a large organization to care about operational efficiency and customer service. For inspiration on how to get started, watch the video.

Watch the video.

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