Why do I like open ended research?
Open-ended research is like an open field, you go research all the possibilities to make things great! Solve the users’ most tedious pain point!
I was given a challenge to design a non intrusive flow for users to add his/her info to an online folder and be able to categorize it.
Research had lead me understand that our competitor, Evernote for Business, is supporting powerful information repository for teams and or large projects. And during research phrase of many projects, a lot of information need to pass around. Finding them after is a key.
Through some careful research into different technology possibilities, it lead me to finding solutions such as power search, auto tag and OCR (Optical Character Recognition) for user satisfaction.
Be creative. Be exploring.