THE 6 RIGHT SKILLS by: Patrick T. Malone.
Certainly industry knowledge, product and services knowledge, time management, and business acumen would rank high on any list of pre-requisite skills for success. Unfortunately all those skills are only marginally effective without the skill to execute and influence others.
1. Customers as Decision-Makers
2. Emotional Decisions
3. Negating Negativity
4. The Relativity Theory
5. Easy to Follow
6. The “NO” Rule
Read more at: http://www.evancarmichael.com/library/patrick-t-malone/The-6-Right-Skills.html

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