Ivy Ross, the Google designer who conceptualized the space, offers us an inside look

Photo: Google/Paul Warchol

By Elizabeth Segran

Twenty-two years into its existence, Google is finally launching its first brick-and-mortar store tomorrow morning.

Housed on the ground floor of Google’s New York headquarters in Chelsea, the store will be a place to explore and purchase Google’s hardware, including Pixel phones and Nest devices, as well as bring products in for repair. But it will also be a lot more than that, according to Ivy Ross, Google’s VP of hardware design, UX and research, who also served as the creative director of the Google Store. It will be a place for consumers to immerse themselves in…

The social media platform recently announced it would be launching a job service. But what will it look like — and is that what users want?

Photo: Josh Rose

By Stephanie Vozza

TikTok is apparently launching a jobs service targeted at Gen Z. While the program is still being developed, brands can post jobs and users can apply by uploading video résumés. Since the Gen Z age group makes up a large portion of the platform’s user base, will social media-style recruiting drive the future of hiring?

“As a recruiting tool, it makes sense to go where the candidates are,” says Eric Sydell, executive vice president of innovation at the talent screening platform Modern Hire. “But reports are saying that TikTok will also allow posting of video résumé. …

Before you jump to answer an IM, take a step back and try tidying up your office space

Photo: Helena Lopes

By Nahla Davies

During the pandemic, remote work became the new norm as companies grappled with how to continue operations during lockdown. For many employees, like those at Salesforce and Twitter, remote work arrangements will continue permanently. Other big names have announced hybrid work plans, where employees will be in the office for part of each week and work from home for the rest.

Finding work–life balance has never been easy, even before COVID-19, but it became even more difficult as home and office merged this past year. …

The basics of good design are often ignored. But it’s time for companies and consumers to start demanding more.

Photo: Anne Nygård

By Scott Berkun

We’re often told that we live in the greatest era of technological progress in history. But this can’t be true if the technologies we depend on are hard to use.

If you’re like most people, you’ve accidentally left the mute button on, or off, in a video call. You probably feel overwhelmed by your email inbox, Slack messages, or phone notifications. It’s likely you create important documents in the cloud but struggle to find them later. We blame ourselves for these problems despite the fact that the companies that sell these products are responsible.

Over the last…

The tokenized digital art craze has hit the entertainment biz, and producers, studios, and talent agencies are mining NFTs in search of the next ‘Star Wars’

Photo: Jakob Owens

By Nicole LaPorte

Several months ago, Dawn Olmstead, chief executive of the Hollywood production and management company Anonymous Content (Schitt’s Creek, The Revenant) received a call from one of her executives. “Do you know what an NFT is?” she was asked.

A fine art and film student in college, Olmstead was well aware of how NFTs, or nonfungible tokens, were starting to blow up the world of fine art, thanks to the exclusivity inherent in the format. As digital files that are stored on a blockchain network — the same infrastructure used by cryptocurrencies like bitcoin — NFTs offer a…

To adapt to a new workplace, recruiting has to pivot, and the changes are likely for good, says Miranda Kalinowski, head of global recruiting at Facebook

Photo: Greg Bulla

By Stephanie Vozza

The shift to remote work during the pandemic changed employee expectations. In turn, job seekers have changed their expectations, too. An EY study found that more than half would quit their jobs for good if their company didn’t offer flexibility. To adapt to a new workplace, recruiting has to pivot along with it, and the changes are likely for good, says Miranda Kalinowski, head of global recruiting for Facebook.

“Last year, we hired over 10,000 product and engineering folks,” says Kalinowski. “I’m very grateful that we were able to keep recruiting throughout 2020; I know not all…

Can a game that’s about colonization become more culturally sensitive if the premise stays the same? A new edition of ‘The Oregon Trail’ wrestles with exactly that.

Screenshot: Gameloft

By Mark Wilson

The Oregon Trail holds a special place in the hearts of many millennials who grew up playing it on desktop computers at school. It told the story of heroic, mid-19th-century “pioneers” who grabbed a wagon and raced out West, dodging snake bites and cholera to eventually reach the promised land and claim their own little piece of paradise.

For many Indigenous people, however, The Oregon Trail told a darker narrative. It was a story of reckless expansion and colonialism, which would displace many Native American populations and fuel a great inequity that lives on today.

A new…

As many of us contemplate major life changes in reaction to the pandemic, grief expert David Kessler offers some advice

Photo: Guilherme Stecanella

By Ruth Reader

My mother died of cancer when I was 25. The six months that contained the-rest-of-her-life were both fleeting and excruciatingly long. The good days snapped shut like the shutter on a camera. The bad days were months long. On the bad days, we howled at the moon: How much longer can we go on like this? When she died, in a hospital, against both of our wishes, she had been captive there for weeks. I felt powerless to a doctor who refused to return my phone calls and a disease that didn’t care what we wanted.


Apple’s latest update completely ruined the app’s UX and destroyed my painstakingly curated podcast library

Photo: Austin Distel

By Joe Berkowitz

Never before has a phone update felt more like a blatant act of hostility.

As I’d last left my Apple podcasting app, on pause after a dish-washing catchup on You’re Wrong About, all my audio files were in a pristine, easily accessible queue. I woke up yesterday to find them decimated to a smoldering rubble. Nothing was in its right place, many podcasts had just plain vanished, and worst of all, the damage wasn’t even the result of a glitch, but rather an ostensible improvement. …

Though it owns just 0.02% of the company, the fund convinced big investors to vote for three new board members with backgrounds in clean energy. But will they be able to actually change how Exxon operates?

By Adele Peters

The board of ExxonMobil, the largest oil company in the United States, includes the CEO of Merck and the former CEO of Caterpillar. They now have some new colleagues: three board members that the fossil fuel company didn’t want — and who plan to push for a coherent plan to address climate change. That’s thanks to Engine No. 1, a hedge fund that didn’t even exist a year ago.

Chris James, the investor who launched the investment firm in late November 2020, isn’t a climate activist. In fact, in the mid-2000s, James helped open a new coal…

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