Intern Success Story: James Kilpin, Content Executive

How did you get to Festicket?

Although I studied history at university, I knew for a long time that once I graduated I wanted to work in the music industry in some capacity. So having graduated in July of 2015 I was looking at the different options open to someone passionate about music and fairly well-equipped as far as writing is concerned.

So before Festicket I did an internship at a music publication, did some work in promotion, and with a music PR company, and generally wrote about music for whoever would listen… but I think it’s fair to say I’m not naturally predisposed to the working life of a freelancer.

Then in May 2016 when I saw the role of Content Executive Intern going at Festicket, it seemed like an ideal way to write about music and festivals, whilst also having the more structured environment and regularity that freelancing lacked.

I started in that role at the end of that month, and I’ve stuck around to this day.

Did you know Festicket before you started here?

In all honesty, I didn’t know a great deal about the company until I was looking for jobs and saw the initial vacancy, besides perhaps having seen the name in passing.

When I started there were around 45 people at the company, with several those fairly new additions at the time as well, and although relatively established it still felt like a start-up and a new venture.

It wasn’t long before we numbered over 100, so the growth has been crazy in that time, and I think with that has come an increased audience and greater awareness of who we are and what we do. So I suspect if I were starting out now, I’d know more about Festicket than I did back then. I hope so anyway, because if not that means I’m not really doing my job properly…

What is your job about?

Essentially the main responsibilities of a Content Executive are twofold, with both built around presenting Festicket as an authority on music festivals across the globe.

First up, as a team, we’re responsible for creating, updating and optimising the guide pages for each of the festivals we work with. So a big part of the job is researching the festival in question, writing an engaging summary of what it’s all about (and finding pictures that capture this visually), as well as putting together the other key details in one place — location, dates, lineup, FAQs etc.

Secondly, and generally speaking the most enjoyable part, is the Festicket Magazine. The Content Team is the driving force behind the company’s online magazine, which covers the biggest festival news, features on festivals and events across the globe, interviews with artists and other industry figures, and ‘discover’ articles geared towards showing the readers what is out there — ‘Best Beach Festivals’, ‘Glastonbury Alternatives’, ‘Top 10 Techno Festivals’ etc.

There are other aspects of the job — writing artist profiles, helping with video content, developing a nascent podcast — but the two aforementioned elements constitute the bulk of the job on a daily basis.

What do you love the most about it?

It might sound simplistic, but basically, the fact that it is literally my job to write about music festivals. Like in any job, there are challenges and aspects to the work that aren’t all that exciting, and no shortage of elements that can be a little frustrating. But ultimately, I write about music festivals all day and get paid for it!

If you could name one thing that makes working at Festicket so fun, what would that be and why?

It’s hard to look past the obvious answer — the people. To genuinely enjoy spending time in the company of your colleagues is a pleasure. And I think with this being my first proper job out of university, I took that side of things slightly for granted until other people pointed it out to me.

I think being surrounded by like-minded people (of a similar age) who are passionate about the same sorts of things, know how to have a good time, and don’t take themselves too seriously is what keeps everyone sane at more stressful or challenging times.

As well as being somewhere to have a laugh during work, or have a couple of beers on a Friday evening and play a bit of table tennis, Festicket has also been the catalyst for relationships and experiences that extend well beyond the walls of the office, and I don’t know if that’s true of every company.