FlytxtMarketers! Brace for the pandemic impactCorona outbreak is one of the biggest and dreadful black swan events that has ever happened in the history of mankind. It is spreading at…Apr 7, 2020Apr 7, 2020
FlytxtHyper-personalization: the new frontier of customer engagementHave you ever received a call from your bank offering you an auto loan while browsing a car review site? Or have you received an SMS with…Aug 13, 2019Aug 13, 2019
FlytxtinFlytxtNew rules of customer engagement: The game of personalizationCustomer Value Management (CVM) in its traditional sense is engaging customers with the right offer and right time over the right channelOct 23, 2018Oct 23, 2018
FlytxtinFlytxtA matter of opinion — sentiment analysis for businessesKeeping a track of all customer’s emotions will help brands to better understand their feedback and opinions.Sep 21, 20181Sep 21, 20181
FlytxtinFlytxtRedefine ‘segmentation’ in the digital banking ageDigital footprints can be obtained from every customer interaction that happens with any of the digital channels.Aug 29, 2018Aug 29, 2018
FlytxtinFlytxtHow is Telecom industry using AI for powering experience economy?AI is increasingly being adopted to improve marketing efficiency, support business innovation and generate new revenue streams.Aug 10, 2018Aug 10, 2018
FlytxtinFlytxtInfinite data sets and the evolution of data scienceSuccessive generations will evolve the fields of big data and data science further. This article takes a peek at elements of this…Aug 3, 2018Aug 3, 2018
FlytxtinFlytxtHow Artificial Intelligence transforms customer engagement?Artificial Intelligence and Machine Learning can help enterprises gain deeper insights into customer behavior & improve customer…Jul 31, 2018Jul 31, 2018
