Bernadette ForwardinAdventures in Startup Customer SuccessIf the channel is the message, what are you telling your customers?How and when you communicate is as important as what you’re saying; the medium is part of the message. Which begs the question, which…Jun 6, 2017Jun 6, 2017
Bernadette ForwardinAdventures in Startup Customer SuccessWhy aren’t your clients using your product?Effective tactics for client engagementFeb 28, 2017Feb 28, 2017
Bernadette ForwardinAdventures in Startup Customer Success4 Recipes for Customer Success: Developed for Big Teams, Reworked for UsWe’re small but we think big. However, most of the CS advice out there doesn’t quite apply to us yet. Do you ever wonder how you can put…Oct 27, 2016Oct 27, 2016
