The Cord Cutter’s Dilemma: Why So Few People Actually Take the Step | Broadcasting & Cable

Every few months a new study comes out showing that a sizable percentage of pay-TV subscribers are fed up with their service. They feel like they are paying too much money for too many channels they never watch, on a system that feels like it hasn’t been updated since 1997. (Or, to put it another way, they feel like they are paying Nordstrom prices for a system that’s giving them Kmart service.)

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