Front4 Tips for a Smooth Sales to Customer Success HandoffWhether you’re managing a customer success team, account management team, or client services team, you know that transitioning customers…Apr 16, 2018Apr 16, 2018
Front5 Ways CEOs Can Get Their Email Under ControlAs a CEO, you’re no stranger to email overload. In fact, you’ve probably got unread emails in the hundreds every time you open your inbox.Mar 30, 2018Mar 30, 2018
Front4 Unique CX Strategies from Teams at Airtable, Pagely, ShareThis, & OpenListingsFrom the skeptical prospect who’s new to your brand, to the long-time advocate who sings your praises from the mountaintops, every part of…Mar 28, 2018Mar 28, 2018
FrontAnnouncing Front’s $66 Million Series B Funding RoundSequoia Capital led our Series B round, with participation from DFJ and our existing investors. This brings our total funding to $79…Jan 24, 2018Jan 24, 2018
FrontA Year in Review: What We Worked on at Front in 2017As we jump into 2018 with gusto here at Front, we wanted to take a moment to step back and reflect on our progress over the last year.Jan 19, 2018Jan 19, 2018
FrontHow We De-risked Our SaaS Pricing StrategyThe pain point that every single B2B company shares is pricing.Jul 6, 20173Jul 6, 20173
Front7 Tools That Help Companies Launch EfficientlyWhen starting a business, it’s very important to use the right tools. In this guest post, Edouard Rosenblum, founder of breaz.io (acquired…Jun 12, 2017Jun 12, 2017
FrontA Practical Guide to Hiring the Best Customer Service RepresentativesMore and more businesses are discovering the value of great customer service: employment for this role is projected to grow 10% from 2014…Jun 12, 2017Jun 12, 2017
FrontWhy We Make Customer Support Part of Everyone’s JobAt Front, we’re passionate about helping companies communicate better. Thousands of teams use Front’s shared inbox platform for customer…Jun 12, 2017Jun 12, 2017
Front7 skills needed to provide excellent customer serviceOne Zappos customer service employee sent flowers to a woman who ordered six different pairs of shoes because her feet had been damaged by…Jun 12, 2017Jun 12, 2017