What are the incentives?
Safety In Silos
John Cutler
746

This. Full stop.

Organizations are systems and as such, require design. The architecture can be developed intentionally or it can occur accidentally. Intentional doesn’t insure success, but accidental makes it a lot harder to attain.

Being intentional means understanding motivations and incentives: “how are people likely to respond to their environment?” Not “how would I like them to respond?” nor “how do I hope they respond?”. Honest appraisal of the incentives, particularly the perverse ones, is the first step in designing (growing?) an optimal social system.

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