5 Gold Star Reviews for Jive Voice — Jive Resource Center

At Jive, we like to win.

Software Advice — a subsidiary of the world’s leading research and advisory company, Gartner, Inc., is a company dedicated to analyzing, reviewing, and recommending software to businesses — recently announced Jive Voice is among the top 5 for the 2017 Reviewer’s Choice for Small Business Phone Software.

This award is based on the criteria that matters most to Jive — customer satisfaction. Advice Software specifically evaluated former and current customer reviews of Jive Voice in performance, ease of use, and customer support to pick the 2017 winners.

Our performance in ease of use and performance speaks to the quality of Jive’s products and our commitment to innovation in the VoIP (Voice over Internet Protocol) industry. According to Madeline Enos with Software Advice, “This placement truly means [Jive’s] product is a ‘people’s favorite.’”

We’re also particularly proud that Jive Voice is the only company awarded the 2017 Reviewer’s Choice with 5 stars in customer service. Today it’s difficult to achieve five stars for a toaster on Amazon, and Jive achieved 5 stars in the challenging area of customer service!

Along with winning awards, leaders in the business community continue to single-out Jive’s unbeatable dedication to customer service. Shep Hyken’s recent article in Forbes, “Disrupt Your Industry with Stellar Customer Service,” points out that Jive’s NPS (Net Promoter Score) sets our customer service on par with world class business like Netflix, Apple, and Amazon. In Hyken’s words, “Jive is a rock star.”

So if you are thinking about upgrading your standard office handset, turn to Jive’s award winning small business phone software.

We should warn you, once you use Jive Voice and interact with our fabulous customer service, you may never leave us. Jive Communication has a 98% customer retention because our customers understand that we’re the rock stars of our industry.

We’re excited to be recognized by professionals like Software Advice and our customers for our work at Jive Communications.


Originally published at jive.com on July 25, 2017.