GladlyinGladlyService Spotlight: 1-on-1 with Leslie O’FlahavanTraining customer service teams to become better writersAug 16, 2017Aug 16, 2017
GladlyinGladlyNonstop to Delight: JetBlue Partners with GladlyOriginal post: Nonstop to Delight: JetBlue Partners with Gladly to Deliver Personalized Service Across Any ChannelAug 15, 2017Aug 15, 2017
GladlyinGladlyService Spotlight: 1-on-1 with Shep HykenGaining the Competitive Edge with Great Customer ServiceJun 5, 2017Jun 5, 2017
GladlyinGladly3 Simple Ideas for Redefining Heroism in Customer ServiceHow a Navy SEAL’s definition of heroism can inspire more human Customer ServiceMay 17, 2017May 17, 2017
GladlyinGladlyAs Customer Service Expectations Rise, Companies to Focus on People Not CasesGladly Closes $36M in Series C Financing, Led by GGV CapitalApr 20, 2017Apr 20, 2017
GladlyinGladly8 Ways to Center Customer Service on PeopleHow to Deliver Personalized Customer Service More Like Kramer and Less Like NewmanMar 24, 2017Mar 24, 2017
GladlyinGladlyIn Pursuit of Customer HappinessInsights From 100 Conversations with Customer Service HeroesMar 17, 2017Mar 17, 2017
GladlyEmily Chang of Bloomberg Talks Customer Service with GladlyOriginally published at www.gladly.com on July 18, 2016.Mar 7, 2017Mar 7, 2017
GladlyinGladly5 Simple Ways To Help Your Customer Service Rockstars Continue to RockBy Christina Porter, Director of Customer Success at GladlyFeb 28, 2017Feb 28, 2017
GladlyinGladlyGladly Named one of the 38 Hottest Start-Ups to Watch in 2017Excerpt from Business Insider, published December 3, 2016…Jan 30, 2017Jan 30, 2017