Ambulance drivers and attendants always run a lot of risks, taking a patient in distress to reach a hospital in time, through the chaos of traffic or road problems. Many times how they reach the hospital in time seems a miracle. And one can imagine how cold they might turn at times though they are expected to be sensitive to the need of the patient, but they are also humans. They too have feelings that make them react to situations. Beautifully brought out.. I like this poem.