This is why I love the idea of… what was it called, “Woke bot”? There are some questions as tiresome as they are common.
Part of what makes privilege so tough to address is that when you yourself have not had disempowering experiences, let alone had to suffer through them regularly, it’s easy to fail to empathize or even understand the issue in a meaningful way. If you can count on one hand the times you have felt unwelcome or harassed on social media, “just put the phone away for a bit” might sound like helpful advice. If the person you have given this advice to is harassed regularly both on and offline, it is in truth pedantic and ineffectual. The problem they have is not the problem as you understand it.
Here’s where emotional labor comes in. We could hope that, you, upon realizing that there is a significant chance that fellow humans are continually suffering from harassment and even more ugly things to enjoy the same sites, opportunities, and experiences that you take for granted, you in turn commit to learn about what that must be like before passing judgment on what’s to be done about it. We could hope that the people who don’t suffer take time to help the people who do.
As it is, it’s usually on the shoulders of people who are being harassed to tell the world that it is a problem in the first place. Then, to work through the fight of convincing people it’s a real problem. Then, to work to come up with a solution that works and isn’t too expensive, bothersome or inconvenient for said people who still aren’t entirely convinced it’s worth their time. Then, the fight to implement said solution over however long that takes. All that labor is spread, not just in places like Facebook, but everywhere, in the classroom, on the bus, in the courtroom, in church, in restaurants, in stores, in politics, at work, on dates. It’s a massive and sticky problem that can’t be walked away from.