For example, a few weeks ago I had to get new tires installed on my car. It reminded me how painful and time consuming the whole process is. You have to make an appointment, drive your car to a garage, either arrange for a drive and come back later or wait around. It is a low value, expensive, and time consuming task. It also affects a lot of people. There must be a better way. That was one problem added to my list for that day.
How To Develop Your Ability To Innovate
Marcel LeBrun

Amen Marcel! Similar to my passport whoas… there HAS to be a better way

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