How to Launch an Online Course
This is the 48th post of a 50 article series for beginners building marketing at B2B startups.
An important ingredient to successful inbound marketing is variety. Some targets will prefer to read ebooks. Others will attend every webinar and re-watch the recording. In order to appeal to many targets, we need to build content in many different mediums. One of those is online courses.
While on the surface it may sound like a big undertaking, launching an online course is pretty simple. In most cases, it is just an automated campaign of emails that links to content (i.e. articles or “lessons”) that are dripped to the user in chronological fashion, guiding them through the lessons. Here is a breakdown of how to get started:
1. Identify topics
Start by figuring out what topics the course should include. This should be based around our company’s core story and positioning. For example, for my business selling mobile apps to health clubs, we might launch a course on “How to Grow your Club with Technology.” Throughout the course we’d outline best practices for launching new technology, including (but not limited to) mobile apps. This way, the lead is getting educated and nurtured.
2. Create blog-post style content
Courses should be broken into segments, delivered via email once per week. Each email should link to an extended-read piece of content, typically posted on course blog. The blog article should be an educational lesson, recapping the previous week’s topic and alluding to the following week’s topic so it all connects.
3. Create a separate subdomain for the blog
As we create course content, it should be hosted on a separate blog subdomain(e.g. courses.netpulse.com)
4. Assemble an email drip
Create a series of emails and set up a nurture workflow to release one per week based on the time the lead signed up for the course. This is all handled through the marketing automation system and is low touch: once a lead signs up, we don’t have to take any action. This makes online courses quite scalable — once we do the initial work to build the content, it can be enjoyed by many learners.
5. Build in special content like video
Consider mixing up the types of content in the course. While the majority is expected to be written articles, it is helpful to mix in some video to better illustrate complicated points.
6. Add live Q&As with experts
The majority of an online course is self-learning, meaning the lead is consuming content, and we the marketers are not directly engaging with them. To enhance the course experience, consider hosting a webinar-style event where attendees can dial in and ask questions, live, where either we or an industry thought leader can provide insight on questions that have arisen during the course.
7. Give a reward at the end
At the end of the course, consider a certification of some sort that adds legitimacy and enhances the accomplishment. This is somewhat similar to Hubspot’s Inbound Certification.
8. Define conversion path down the funnel
Finally, we need to define how participants in the course can be further nurtured to move down the funnel and become opportunities and customers. What is the logical next step upon completing the course? Perhaps a personalized email from someone on our team, or an invite to an exclusive in-person event.