GroHawk5 things your customers value most in their customer experience!The only way to stand out from competitors is fulfilling your clients’ needs and then going above and beyond. Making sure that every…Nov 20, 2019Nov 20, 2019
GroHawkYour Step by Step guide to Handling Unhappy CustomersWhat if I told you that these chronic complainers could actually be the source of your most loyal customers? Well, you probably wouldn’t…Nov 12, 2019Nov 12, 2019
GroHawkWant to give your customers a memorable experience? KEEP YOUR TEAM MOTIVATEDWhen it comes to delivering memorable customer experiences, it all comes down to the people within your business.Nov 6, 2019Nov 6, 2019
GroHawkinGroHawkWhy E-commerce companies must deliver WOW Customer ExperiencesThe smell of brand new product, the ambience and atmosphere, a sales rep who is eager to help with a smile on their face… all these are…Oct 28, 2019Oct 28, 2019
GroHawkinGroHawkYou only get one chance to make a first impression — here are our top tips on how to get it spot…As recent studies have shown, you have about seven seconds to form the perfect first impression. Whether you’re meeting a new face for the…Oct 23, 2019Oct 23, 2019
GroHawkinGroHawkHow Much Can a Bad Review Hurt a Business?How much can a bad review hurt a business? Well, not to scare you guys, but it can hurt pretty bad. Especially since 92% of consumers in…Jul 17, 2018Jul 17, 2018
GroHawkinGroHawkHow to Make the Most out of Customer FeedbackHow to make the most out of customer feedback and how to use customer feedback are such common questions we hear at GroHawk.Jul 12, 2018Jul 12, 2018
GroHawkinGroHawkHow to Measure Customer Loyalty: 3 Methods You Can Try TodayWouldn’t it be great to know how loyal our customers really are? Well, we certainly think so. But… if only there was a way for us to…Jul 6, 2018Jul 6, 2018
GroHawkinGroHawk3 Simple Facts That Make Word of Mouth EssentialIf you’re looking to create a thriving business, it should come as no surprise that word of mouth referrals are going to be just a…Jul 3, 20181Jul 3, 20181
GroHawkinGroHawkYour Step-by-Step Guide to Handling Unhappy CustomersIt may sound crazy, but what if I told you that your best feedback actually comes from your most unhappy customers? What if I told you that…Jun 26, 2018Jun 26, 2018