Serena Smith, FIS
Our Story: FIS is a global leader in financial services technology, providing more than 300 different products for companies in over 130 countries around the world. We have more than 55,000 employees, including more than 400 on our campus in Norcross. For consumers, we’re the technology behind everything from how your bank services your accounts to debit and credit card transactions to apps that let you bank, make payments and even hit the ATM from your mobile device.
How We Help: We make it easy for our customers to do business, securely and efficiently, in the ever-changing financial services world. We help our customers — whether retailers or financial service firms — stay relevant in the marketplace by providing tools they need to navigate change in their industries. Years ago, retailers and banks told the consumer what they offered. Today, consumers dictate what they want and how they want it. We make it possible to serve and satisfy those consumers.
What Makes Us Unique: Our diversity and global reach set us apart. No one else has as many products in as many countries as we do. Such insight — from India, Brazil, the UK, Australia and many more — helps us advise clients what’s coming, where to focus their attention and where to invest their dollars.
What’s Next: We’re focused heavily on the millennial generation — the source of half of bank revenues in less than a decade — but already have begun planning for Gen Z and how they’ll use technology. We support accelerator programs, host advisory councils and sit on world economic forums to lead change. We also are hearing from the major players in the world. In short, we are thinking outside of the typical realm of what happens in the financial space to find creative ways to approach the market.
Originally published at Gwinnett Magazine.