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Research and feedback show that a good medical consultation cannot go without good communication skills.

Did you know that patients judge as a major indicator of their doctor’s general competence, his or her communication manner? Yes, this is correct. Doctors should not underestimate the value of online communication skills in their telemedicine practice. Patients don’t understand how much doctors know unless they communicate their message the right way.

The first impression is the catalyst for a good patient-doctor relationship, in both face-to-face and telemedicine consultations. …


We live in an era when online communication has become an integral part of the doctor-patient medical experience.

Even though doctors and patients have started using traditional communication channels like Skype, Whatsapp and others for medical follow-ups and consultations purposes, they need to know these tools don’t fulfill the needs of a high-quality online consultation.

Skype, Google Hangouts, Whatsapp struggle to address the essential needs of a proper online consultation — flexibility in the doctor’s schedule, convenience of viewing up-to-date medical data, secure exchange of data and more.

With telehealth, many doctors have found the next best alternative to in-person…


As the new coronavirus spreads throughout the world at a staggering pace, our lives and the very fabric of society are changing by the day.

Undoubtedly, all the suffering and the sweeping loss of life are the most shocking and profound consequence.

Аnother aspect, certainly less dramatic but still very crucial, is the impact on businesses. There virtually isn’t a sector or a company that is not influenced by the coronavirus outbreak in some way.

Telemedicine — helping patients, supporting doctors

Digital health, and telemedicine in particular, is no exception. Over the last few days, as live hospital visits are being restricted, telemedicine providers across the…


A friend of mine called me the other day, to tell me that he used Healee, to see a doctor for one of his kids. He sounded quite happy with what he got, he wouldn’t stop talking about how easy and convenient it was.

“This Healee thing saved the day, I’m telling you! We got in touch with the doctor, sent pics of the rash on Victor’s arm, did a short video call, and the doctor then told me what to do. All that in less than 30 minutes! With my wife out of town that day, the little one…


Whenever I think of Digital health I can’t stop thinking of a computer game I used to play with friends back in the early nineties — Jones in the fast lane

It was a “life simulation game” which was played a lot like a board game. Players could work, study, build a career, buy stuff and basically… “play the game of life”. The objective of the game was to be the first player to achieve 100% success and this was achieved by reaching the top of four goals. The goals were wealth, happiness, education and career.

That’s right, health was…


There’s an interesting conversation between Neo and Councillor Hamann in The Matrix Reloaded movie. They talk about the difference between the machines that we (people) control and those that we don’t control, the AI controlled machines, the enslaver of humans in The Matrix trilogy. Here’s the most interesting part of this conversation:

Neo:
But we control these machines, they don’t control us

Councillor Hamann:
Of course not, how could they? The idea’s pure nonsense, but… it does make one wonder just… what is control?

Neo:
If we wanted, we could shut these machines down

Councillor Hamann:
Of course… that’s it. You…


In one of our previous posts, we told you about the strong rise of Telehealth, what is behind its ever growing adoption over the last couple of years, and why more and more doctors are joining.

Among things like better health outcomes, increased patient loyalty, and additional revenuе, a very important benefit is that doctors can use telehealth to bring patient marketing to a new level.

Telehealth = enhanced patient marketing

When employed properly and with the active help and guidance of the platform provider, telehealth can be a powerful patient marketing tool.

Telehealth boosts the visibility and marketing reach of doctors and hospitals, helping…


When doctors hear about Telehealth, they often have in mind one of the last steps of the process — the consultation with the patient which usually means the exchanged messages or the live video call. Doctors rarely think about the different channels that could lead the patient to this consultation and what are the pros and cons of the approaches adopted by these channels.

The Direct-to-Consumer (DTC) approach

Today this is the most popular approach to Telehealth. Most of the people, who know what Telehealth is, would think about a DTC telehealth company when they hear about online consultations, telemedicine or telehealth.

You may…


“Telemedicine is the future of healthcare…”, “Telemedicine is on the rise… “, “More and more doctors adopting telemedicine”…

If you are a doctor and you spend at least some time online (as you certainly do), you’ve likely seen these articles heralding the rise of telemedicine. As evidenced by statistics, some of thе predictions are already upon us. But what exactly drives them?

In our previous blog posts, we went over what tools telemedicine platforms have to offer and how to best use them. Now let’s see what is behind the ever growing adoption of telemedicine, what is fueling doctors’ interest.

The early days


Ready to dive deeper into the subtleties of telemedicine?

In our previous post, we spoke about the basics of telemedicine and covered the essential instruments a good telemedicine platform should provide.

We will now go through some further best practices and tools that will help you maximize the benefits telemedicine has to offer:

  • organize and keep track of your patients
  • review and stay on top of the health data they share with you
  • meaningfully address any telemedicine scenario
  • handle payments

The first step to knowing your patients better is having them organized better

Healee

Expert medical help. Wherever you are.

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