Help.comThe Best Slack Communities For Customer Service ProsSlack. Ever heard of it?Mar 28, 2016Mar 28, 2016
Help.comGeneration Z and the Customer Experience: What You Need to KnowForget everything you think you know about millennials. Generation Z is on the rise and will soon be taking over the consumer market. But…Mar 21, 2016Mar 21, 2016
Help.comThe Do’s and Don’ts of Customer Service in 2016We’re only a few weeks into January and already brands are setting expectations for a year of thoughtful experiences. Online retailer…Feb 1, 2016Feb 1, 2016
Help.com5 Tips For a More Productive 1:1The 1:1 meeting is becoming ubiquitous for companies of all shapes and sizes, and there’s a reason for that. The quick meeting serves as a…Jan 25, 2016Jan 25, 2016
Help.comHow to build a B2B inbound marketing pipeline for $10/monthWhy would you even need a marketing pipeline?Dec 7, 2015Dec 7, 2015
Help.comHow to Build an Accurate Product Roadmap with Customer FeedbackCustomer experience is everything at Help.com. If our customers aren’t happy, we aren’t either. One of the most important parts of customer…Nov 19, 2015Nov 19, 2015
Help.com5 Ways to Drive Revenue with Live Chat This Holiday SeasonThe holidays are quickly approaching and while brick and mortar stores prepare their showroom floors for an increase in foot traffic…Nov 18, 2015Nov 18, 2015