Thanks for your thoughts Tom, very helpful.
A number of city centre businesses have been asking for a list of specific pledges to make for the charter, and your suggestion regarding the use of toilets for rough sleepers is a good one.
As for the issue of voice and involvement, the problems associated with being NFA has come up time and again — for example, when trying to register with a GP. It should not be a barrier in this instance, but is proving to be used as one, despite people’s right to access a GP.
There are many specific barriers presented by having no address, and the charter should acknowledge this, even if it cannot do so individually. I hope this is covered by Equality of access and opportunity: “…regardless of accommodation status…”
Thanks again for your comments.