But for urban policymakers, it should be a call to action.
The First Principles of Urbanism: Part II
Rohit T. Aggarwala

I’m thinking of 3 legs of support centered on Design and using tech to reduce frictions. Architectural design of the physical environment that integrates tech, community building and interaction design again integrating tech, and economic development using tech and public policy to reduce economic frictions that are currently very high.

Rohit; I think your friction metaphor is brilliant.