Bibby Transportation Finance Uses AI Platform to Speed Up Services and Increase Accuracy in its Factoring Process
Bibby has deployed HubTran to speed up their processing work and provide a user-friendly portal to clients. Here’s their press release.
NASHVILLE, October 19, 2017 — Bibby Transportation Finance (BTF), a division of Bibby Financial Services (BFS), announces its new client portal powered by HubTran. The new BTF client portal brings more efficiency for the company’s FreightCheck offering, by simplifying the factoring process to provide proof of delivery invoicing for factoring clients.
BTF works with owner-operators, small and medium size trucking companies, and freight brokers to keep America’s goods moving with its freight factoring offerings. HubTran is the leading provider of back-office automation solutions for factoring and transportation companies.
HubTran will help BTF to speed up processing, increase accuracy and improve customer service by providing a proactive platform that is reliable and easy to use while addressing the most critical challenges for factors like BTF. The BTF client portal project implementation was supported by Mary Ann Hudson, EVP and Head of BTF and HubTran CEO Matt Bernstein, along with a combined team of associates from both companies.
“BTF provides stellar customer service, with Net Promoter Scores higher than 2016 NPS industry benchmarks (according to Net Promoter Network®). This new client portal will only further our success in supporting the clients who rely on us to keep their cash flowing with a simplified factoring process so they can run more truckloads,” said Hudson. “The client portal for our FreightCheck clients was one of our top strategic initiatives for 2017. HubTran has made implementation seamless and easy; best of all, we experienced no delays in our operations.”
After seeing the immediate benefits provided by the platform, BTF has plans to enhance mobile capabilities for the one- to four-truck owner/operator businesses served through FreightCheck. Additionally, HubTran plans to release verification and invoice/payment status modules to further help BTF manage risk and improve cash flow to their customers, a challenge faced by many transportation factoring companies.
Bernstein concludes, “HubTran isn’t just a tech company; we work closely with our customers to understand their operations and business challenges at the detail level. Bibby is one of the most respected teams in the industry and we’re delighted to be working with them to bring our AI platform to their fast-growing operations.”