The Future Is Near: 13 Design Predictions for 2017
Chase Buckley
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Excellent article. Very well observed and logical in its projection looking forward. Specially I like your User Offboardings; The 4 act structure for all communication and interactions ‘Interest — Develop— Hold — Persuade’.

I’ve been evangelising this as past or a more organic user/customer experience since I can remember. Great stuff, thank you Chase.

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