How to change…uh, influence…other people
Gregg Williams, MFT

Gregg — I liked your insights. One thing to keep in mind is that although rewarding behavior can work, getting the initial behavior started can be a challenge. One of the ways to get a behavior started is by directing the attention of the person to where you want it to be. You can do this by asking a question. For example, with the dishes, in a casual conversation you might ask, “Would you describe yourself as helpful?” Then, after receiving the “Yes” response ask, “Could you help me with the dishes twice a week? (or whatever amount you want) With the employee could ask, “How would you rate your reliability?” and when they rate themselves highly reliable then say, “Excellent, you’re just the person I need to get this report done.” People will strive for consistency so give them something to consistently live up to.

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