Published inMove, Touch, Inspire: ITX Corp.PullAs young children we learn, very early on, how to influence the people around us. It starts when we are trying to get our basic needs met…Dec 6, 2016Dec 6, 2016
Published inMove, Touch, Inspire: ITX Corp.Agile Process Overview: Post 1 of 5Software product development requires solving challenging problems; problems with an unknown solution. When building these products, work…Dec 6, 2016Dec 6, 2016
Published inMove, Touch, Inspire: ITX Corp.The Iceberg PrincipleIn 212 BC, Archimedes of Syracuse discovered the laws of buoyancy that explain why over 90% of an iceberg’s mass is beneath the waterline…Dec 6, 2016Dec 6, 2016
Published inMove, Touch, Inspire: ITX Corp.What Flavor Is Your Content?Language is often taken for granted. But, just as culture affects language, the language of content can create a deeper connection with the…Dec 6, 2016Dec 6, 2016
Published inMove, Touch, Inspire: ITX Corp.How Tuned In to your Customers Are You?Customer loyalty is derived from reducing effort for your customers in ways they care about. If we care about creating loyal customers in…Dec 6, 2016Dec 6, 2016
Trust: How to Use Technology to Generate TrustTrust is the currency of business. When we trust an organization, we do business with them whenever and wherever it makes sense without…Dec 5, 2016Dec 5, 2016
The Broken Windows Customer ExperienceThere’s an apartment building along my regular running route. It’s a large brick building with a pretty plain appearance. There’s a sign…Dec 5, 2016Dec 5, 2016
(RE)Search then… Design“The broader one’s understanding of the human experience, the better designs we will have.”Dec 5, 2016Dec 5, 2016
VIPs: Very Important PersonasThe word “persona” is Latin. Literally translated, it means “mask”. For designers, personas are easiest described then, by asking ourselves…Dec 5, 2016Dec 5, 2016
The Continuous Innovation MindsetContinuous Innovation is a mindset change for organizations that have software products. It is a shift to a shared understanding:Dec 5, 2016Dec 5, 2016
