You bring up great points and I didn’t mean to imply that prediction is the only way DL/ML is used.
Chris Butler

It’s these kinds of conversations that I look forward to finding in Medium. Thanks!

Yes, I agree that we have to understand the interactions (that’s why there’s the section on ‘context’). How does someone use context to arrive at a decision?

Where a DL solution comes into play is when we recognize a ‘cognitive limitation’ that may be addressed by a DL solution. Not everything makes sense for a DL solution, a majority of the time a conventional solution will be sufficient. So this canvas serves as a jumping off point where a DL solution may make sense. If you notice also, the customer in this case is likely be an worker in the enterprise, rather than an external customer that is typical on a business canvas.

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