22. (Not) Crying Wolf

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There is a lot I enjoy about my work, not least being a purveyor of the somewhat esoteric knowledge of materials and how they perform in a variety of service environments.

Most of the time I am advising, providing insights into what types of degradation can occur, how likely it is to progress and what actions we should be taking to assure ourselves of the future integrity of the kit we look after.

Once in a while bad news strikes, a failure or an inspection finding that requires significant (and often expensive) action surfaces. My job in those circumstances then morphs into one in which I become the bearer of bad news.

I suppose it is the same way — in a manner of speaking — that a doctor who has to break the news of the diagnosis of a terminal illness feels; the need to get a job done been tempered by the tension between providing clarity around the seriousness of a situation and softening the blow. Different consequences of course….

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